Policy

Welcome

Handmade masks made in two layers of 100% cotton and a third layer of non-woven cloth inside.

They are not intended to act as a medical device so they aren’t suitable for vulnerable people or in high exposure to virus environments. They only offer a physical barrier.

They have to be washed by hand after every use with warm water and soap. Hang them on the washing line from the fabric. Sunlight can cause the colours to fade. Not tumble dry. The fabric can be ironed, but not the elastic bands.

Orders will be dispached in 5-7 days. For custom orders, please contact me at hello@nuriaotte.com before any purchase. Thanks

Payment

All payments are with Paypal.

Shipping

Items will be securely packaged and mailed. Items are usually sent by Royal Mail and I keep proof of postage.

Refunds and Exchanges

I hope you’ll be happy with the mask. I’m sorry I can’t accept returns due to hygiene reasons.

Additional Policies and FAQs

Every single product in this shop is copyrighted and must not be copied under any circumstances. Any infringement of copyright will be taken very seriously.

All of my goods are manufactured in the UK. If you have any questions about any of our products, delivery or our printing service please contact us.

Custom Orders are always welcome!! Would you prefer a different colour? Or perhaps a smaller or larger quantity? No problem just send me a message and I will create a custom listing just for you.

If I have not answered a question you may have or forgotten anything please contact me and I will be sure to reply promptly.

Seller Information

www.nuriaotte.com
Twitter/Instagram: @nuriaotte